{"id":1818,"date":"2020-11-02T16:42:21","date_gmt":"2020-11-02T16:42:21","guid":{"rendered":"https:\/\/www.animarte.pt\/resolucao-de-litigios\/"},"modified":"2021-07-29T14:50:48","modified_gmt":"2021-07-29T13:50:48","slug":"dispute-resolution","status":"publish","type":"page","link":"https:\/\/www.animarte.pt\/en\/dispute-resolution\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; background_image=&#8221;686&#8243; padding_top=&#8221;140&#8243; padding_bottom=&#8221;80&#8243;][vc_column][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Dispute Resolution<\/h1>\n<p style=\"text-align: center;\">INFORMA\u00c7\u00c3O AO CONSUMIDOR<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<strong> Alternative Dispute Resolution <\/strong><br \/>\nIn compliance with the duty of information, as defined in article 18, n. 1 of Law 144\/2015, of September 8, we inform clients that to resolve any conflict arising from our provision of services, and despite not being linked to an Alternative Dispute Resolution Entity, by adhesion or legal imposition, our clients can use the European Online Dispute Resolution Platform, available at http:\/\/ec.europa.eu\/consumers\/odr or the following ERAL:<br \/>\n1. CNIACC \u2013 National Center for Information and Consumer Disputes Arbitration<br \/>\nTel.: 213 847 484;<br \/>\nE-mail: cniacc@fd.unl.pt<br \/>\n2. CIMAAL \u2013 Algarve Consumer Conflict Information, Mediation and Arbitration Center<br \/>\nTel.: 289 823 135;<br \/>\nE-mail: sumaal@mail.telepac.pt; info@consumoalgarve.pt<br \/>\n3. Coimbra District Consumer Dispute Arbitration Center<br \/>\nTel.: 239 821 690\/289.<br \/>\nE-mail: geral@centrodearbitragemdecoimbra.com<br \/>\n4. Lisbon Consumer Conflict Arbitration Center<br \/>\nTel.: 218807030.<br \/>\nE-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt;<br \/>\n5. Porto Arbitration and Consumption Information Center<br \/>\nTel.: 225 508 349 \/ 225 029 791;<br \/>\nE-mail: cicap@mail.telepac.pt;<br \/>\n6. Arbitration Center for Consumer Conflicts of Vale do Ave \/ Arbitration Court<br \/>\nTel.: 253 422 410;<br \/>\nEmail: triave@gmail.com;<br \/>\n7. Consumer Information, Mediation and Arbitration Center (Consumption Arbitration Court)<br \/>\nTel.: 253 617 604;<br \/>\nE-mail: geral@ciab.pt;<br \/>\n8. Arbitration Center for Consumer Conflicts of the Autonomous Region of Madeira<br \/>\nTelephone: 291 215 070;<br \/>\nE-mail: centroarbitragem.srias@madeira.gov.pt;<br \/>\nFor more information, or for the updated version of this list, see the Consumer Portal at www.consumidor.pt[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; background_image=&#8221;686&#8243; padding_top=&#8221;140&#8243; padding_bottom=&#8221;80&#8243;][vc_column][vc_column_text] Dispute Resolution INFORMA\u00c7\u00c3O AO CONSUMIDOR [\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;][vc_column_text] Alternative Dispute Resolution In compliance with the duty of information, as&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1818","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.animarte.pt\/en\/wp-json\/wp\/v2\/pages\/1818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.animarte.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.animarte.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.animarte.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.animarte.pt\/en\/wp-json\/wp\/v2\/comments?post=1818"}],"version-history":[{"count":3,"href":"https:\/\/www.animarte.pt\/en\/wp-json\/wp\/v2\/pages\/1818\/revisions"}],"predecessor-version":[{"id":1881,"href":"https:\/\/www.animarte.pt\/en\/wp-json\/wp\/v2\/pages\/1818\/revisions\/1881"}],"wp:attachment":[{"href":"https:\/\/www.animarte.pt\/en\/wp-json\/wp\/v2\/media?parent=1818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}